Hi, I'm Uzoamaka Nnamdi. A highly motivated and detail-oriented individual with a strong focus in virtual assistance and customer support with 2+ years of experience in customer support and proven track record of driving customer satisfaction and boosting sales (25% increase)

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SKILLED IN :

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• CRM tools (e.g., HubSpot, Zoho, Zendesk)
• Email management (e.g., Gmail, Outlook)
• Project management (e.g., Asana, Trello, Monday.com)
• Time management and organization
• Strong communication and problem-solving skills
• Sales
• Email Marketing and management
• Customer relationship management and building

Passionate about providing personalized and innovative support services and solving real-time problems that drive customer satisfaction, sales growth, and operational efficiency, while continuously improving my skills and expertise.

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EDUCATION

• High school - 2012-2018

• Digital Skills Hub - March 2025-April 2025 </aside>

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EXPERIENCE

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PROFESSIONAL DEVELOPMENT